Verifying site credibility
The cyber directorate recommends checking the site before making any purchase: type the site address directly or enter through the official app rather than through a link received in a message. Verify who stands behind the site, business name, contact details, return policy, and customer service information.
The directorate also warns against deals that seem too good to be true: an expensive product at an unusually low price with a message that "the sale ends in two minutes" is a reason to stop and investigate.
On the use of artificial intelligence tools, the cyber directorate emphasizes: never share payment details in a chat. Do not type credit card numbers, identity card numbers or ID photos, passwords, or verification codes into a chatbot. Pay only directly through a secure payment service from a recognized provider.
Similarly, do not automatically purchase offers that came up from the chatbot or automated agent. AI tools can help find products, compare options, and choose between alternatives, but they do not necessarily know whether the store selling the item is trustworthy. Therefore, verify the site independently.
The directorate recommends limiting permissions: it is not advisable to authorize an AI tool that offers to connect to your shopping account, email, or payment method to perform automatic actions. Set every action to require approval.
In addition, check the actual price: AI may display an outdated price, a product that does not exist, or incorrect shipping terms. Verify the details on the seller's site before paying.
