Nearly two weeks after the attempted hijacking on Flydubai flight FZ 1073, the airline has reached out to passengers who were on board, but the email has left many of them frustrated rather than reassured.
According to a report Monday on Israel's N12 by correspondent Dean Fisher, the airline sent an email to passengers offering various forms of support, but made no reference whatsoever to financial compensation for the traumatic ordeal they endured.
"We are writing to you directly because you were on board flight FZ 1073," the email read, according to the report. "We understand that the events surrounding the flight were distressing for passengers." The airline added that "your safety, wellbeing and peace of mind remain of paramount importance to us."
Flydubai continued: "While we are relieved that we were able to ensure your safe arrival on our replacement aircraft to Tel Aviv, we understand that you may have questions or concerns following the events surrounding the flight. We want to assure you that Flydubai is fully committed to providing you with support."
